Coaching, Consultancy or Mentoring?
These are closely aligned but quite different needs. You may need coaching (or your sales staff need coaching to improve revenues), You may be looking for business consultancy/advice or perhaps you or your team require a mentor.
We have the credentials to provide all three together or as separate services.
Business Owner - SME
As a small business owner, all the pressure is on you – all of the time. Therefore the success of the business depends on how well you perform as a person and business leader. Who looks after you?
Do you get stuck and fear making business decisions?
Of course you do, you are a business owner and a human being. There are so many decisions to make on a daily basis and people who rely on you, staff, clients, partners and children alike. What If you make the wrong decision?
Are you working to hard because you can’t/wont delegate?
Maybe you cant trust the managers that you employ, perhaps you cannot afford to invest in the level of talent that you need, or you could well be a control freak? This is an age old problem for small business owners so why would you be any different?
Are you worrying about making payroll, or maybe your sales pipeline is looking empty?
Or maybe you are growing so fast that you don’t know how to scale your operation?
Scared that AI or technology/marketing channels are developing so fast that you can’t keep up?
Do you resonate with any of these thoughts and feelings or are there other challenges that keep you awake at night? Many business owners find it all too much and numb out at the end of the day with beer/wine or other compulsive behaviours.
If you read or listen to self-help & personal development books/podcasts then you will know that having a mentor or coach is a critical investment in your health and wellbeing. This is fundamental to you being able to run and grow your business. Not to mention to cope with the demands of being a partner and/or parent on top of running a business.
I have spent 34 years running a number of sales & marketing businesses and bought up 2 children almost single-handed and its only been in recent years that I have found help through life coaching and personal development. This however has been life changing for me.
Having learned many of life’s lessons and made countless business mistakes, I feel compelled to help others and nothing gives me more pleasure than to spend my hours listening to business owners and helping to direct gently and coach where needed. I can combine some practical business advice sessions with pure coaching for best effect and support.
Its starts with the physical and mental health of my clients because this is often where the most significant changes can be made. If you are not feeling your best, you wont be doing your best.
Many business owners suffer from stress and this manifests itself in so many ways but can often end up in compulsive behaviours like self-medicating with alcohol or perhaps excessive training/triathlons etc.
Most of us suffer with small t trauma and it is what drives us, so understanding drivers is also a major part of self-awareness and development.
If you would like to be more clear-headed, focussed and calmer as a business owner/partner/parent then I can help.
Business Consultancy for SME’s
Our CEO provides this service personally as an entrepreneur who has been running multi-million pound companies for 35 years now.
She will use her listening skills to identify your key barriers for growth or profitability and can advise on strategy and practical tactical solutions.
We have particular skills in sales and marketing and revenue generation, sales performance and operations from many years of learning and can provide a lot of support to your internal teams.
Often the business owner is doing too much and has trust or control issues around delegation. This is very normal and we can help form a strategy around overcoming this potential business growth restriction.
How do you monitor your numbers? Do you have a structured process? If not, why not. How robust is this and can we help to improve this area.
Sales Coaching
Our philosophy around training your sales team to perform better is to coach not train. Coaching is more effective in bringing long-term results. If people are trained they forget 90% of what they learn within a few weeks. However if they are coached and they find their own strength and skills and identify and fix their areas for improvement then this results in a more lasting change.
Most sales people are very busy pitching to the client, especially when its cold outreach and they fear being cut off. Also F2F or in Team’s meetings when told “you only have 30 minutes” – so they panic and stream off the speel instead of listening to the clients needs and wants. The best way to sell is actually to use a coaching approach with your client to tease out what they want and then they convince themselves to buy.
If you have a new sales team or an existing and experienced team, we can help by listening to calls and video’s of their pitches and identify their skills and gaps using a structured scoring model. Once these are identified then we would work with them to understand the output and then coach them on how to move forward positively so that you get a highly motivated and focussed sales team that gets results.